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1. General Provisions

1.1. This Personal Data Processing Policy (hereinafter referred to as the "Policy") has been developed in accordance with Federal Law No. 152-FZ of July 27, 2006 "On Personal Data" and defines the procedure for processing and protecting personal data of the Operator — Tolk Systems LLC (website: tolksystems.ru).

1.2. The purpose of this Policy is to ensure the protection of human and civil rights and freedoms when processing their personal data, including the protection of the rights to privacy, personal and family secrets.

2. Basic Terms Used in the Policy

2.1. Personal Data — any information relating to a directly or indirectly identified or identifiable individual (data subject).

2.2. Processing of Personal Data — any action (operation) or set of actions (operations) performed with or without the use of automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.

2.3. Operator — an organization that independently or jointly with other parties organizes and/or carries out the processing of personal data, and also determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data. The Operator is Tolk Systems LLC.

3. Principles and Conditions of Personal Data Processing

3.1. We process personal data based on the following principles: Lawfulness and fairness; Limitation of personal data processing to the achievement of specific, predetermined, and lawful purposes; Processing only those personal data that are necessary for the stated purposes; Destruction of personal data upon achieving the processing purposes or in the event that the need to achieve them is lost.

4. List of Processed Personal Data

4.1. The website tolksystems.ru processes the following categories of personal data that the User provides independently when using the feedback form: Name; Email address; Phone number; Message text (which may contain other information provided by the User).

4.2. For the purpose of ensuring the website's functionality and improving the convenience of its use, anonymized data is automatically processed: Information about technical devices; Data automatically transmitted by the user's browser in anonymized form (IP address, cookie data, browser information, device type, and screen resolution); Information about visited pages, time and date of visit.

5. Purposes of Processing Personal Data

5.1. Users' personal data are processed for the following purposes: Processing requests and inquiries received through the website's feedback form; Communication with the User to respond to their inquiry or provide the requested information.

5.2. Anonymized data are used for: Analyzing user behavior on the website to improve its functionality and content; Ensuring the proper operation and technical support of the website.

6. Procedure for Processing and Storing Personal Data Received via the Feedback Form

6.1. Personal data provided by the User through the feedback form are not disclosed to third parties and are used solely for the purposes specified in Section 5 of this Policy.

6.2. Personal Data Retention Period: The User's personal data are stored strictly until the purpose of their processing is achieved (for example, until a response to the inquiry is provided). After that, they are subject to immediate destruction. Typically, this period does not exceed 30 (thirty) calendar days from the moment the inquiry is received.

6.3. The processing of personal data is carried out with the User's consent, which is expressed through their conclusive actions: filling in the form fields and clicking the submit button.

7. Use of Cookies and Caching

7.1. The website tolksystems.ru uses cookie technology to ensure the operation of certain site functions and to collect anonymized statistics.

7.2. To improve the website loading speed, the following are used: Standard WordPress caching — a technology where static copies of pages are temporarily stored on the server. This technology is not intended for storing users' personal data. Browser cache — a technology where website files (images, CSS, JS) are saved on the user's device for reuse and to speed up page loading during subsequent visits.

7.3. Any user can prohibit the storage of cookies and clear the browser cache by using their browser settings.

8. Transfer of Personal Data

8.1. The Operator does not transfer personal data to third parties and does not provide access to it, except in cases provided for by the legislation of the Russian Federation.

8.2. Anonymized statistical data collected through analytics systems may be provided to partners for analyzing the website's effectiveness.

9. Protection of Processed Information

9.1. The Operator takes necessary and sufficient organizational and technical measures to protect Users' personal data from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions.

10. Rights of the Personal Data Subject

10.1. The personal data subject has the right to: Receive information regarding the processing of their personal data; Request clarification, blocking, or destruction of their personal data if such data is incomplete, outdated, inaccurate, unlawfully obtained, or not necessary for the stated processing purpose; Withdraw their consent to the processing of personal data.

10.2. To exercise their rights, the User may send a corresponding request to the Operator's contact details provided below.

11. Final Provisions

11.1. This Policy is publicly available and posted on the page at the permanent address: tolksystems.ru/politika-konfidencialnosti/.

11.2. Russian law shall apply to this Policy, including the interpretation of its provisions and the procedure for adoption, execution, amendment, and termination.

11.3. The Operator reserves the right to make changes to this Policy. When changes are made, the date of the last update is indicated in the current version. The new version of the Policy comes into force from the moment it is posted on the website.

Operator's Details:
Tolk Systems LLC
Legal Address:
INN/KPP:
OGRN:
Email for Personal Data Inquiries: tolksystems@gmail.com
Phone:
Last Updated: December 15, 2025